Ramirez Adventures & Rentals · www.ramirezadventures.com · Last updated: June 2025
1. Introduction
Ramirez Adventures & Rentals (“we”, “our”, or “us”) is committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website at www.ramirezadventures.com, make a booking, or otherwise interact with us.
Please read this policy carefully. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
The data controller responsible for your personal information is Ramirez Adventures & Rentals, located on Roatán Island, Honduras. You can contact us at any time at ramirezadventuresandrentals@gmail.com or +1 888-702-5508.
3. Personal Data We Collect
3.1 Data You Provide to Us
We collect personal data you voluntarily provide when you:
• Make a booking or reservation (name, email, phone number, nationality, number of participants)
• Send us an inquiry by email or through our website contact form
• Interact with us on social media (Facebook, Instagram)
• Sign up for any promotional communications
• Complete a rental agreement (driving license information, payment card details)
3.2 Data Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL (the website you came from)
This data is collected through cookies and similar tracking technologies (see our Cookie Policy for details).
4. How We Use Your Personal Data
We use the personal data we collect for the following purposes:
• To process and confirm your bookings and reservations
• To communicate with you about your reservation, including confirmations, reminders, and changes
• To process payments and issue refunds where applicable
• To provide customer support and respond to your inquiries
• To send promotional communications if you have opted in to receive them
• To improve our website, services, and overall customer experience
• To comply with our legal and regulatory obligations
• To prevent fraud and ensure the security of our operations
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
• Contract performance: processing necessary to fulfill your booking or rental agreement.
• Legitimate interests: improving our services, website analytics, and fraud prevention.
• Consent: where you have explicitly opted in to receive marketing communications.
• Legal obligation: compliance with applicable laws and regulations.
6. Sharing Your Personal Data
We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:
• With service providers and partners necessary to operate our tours (e.g., activity parks, snorkel boat operators), strictly for fulfilling your booked service.
• With payment processors for secure transaction handling.
• With law enforcement or government authorities when required by law.
• In the event of a business merger, acquisition, or sale of assets, with appropriate data protection safeguards.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Booking records are typically retained for 5 years for accounting and legal compliance purposes. Marketing opt-in records are kept until you unsubscribe.
8. Your Rights
Depending on your country of residence, you may have the following rights regarding your personal data:
• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete data.
• Right to erasure: request deletion of your personal data under certain circumstances.
• Right to restrict processing: request that we limit how we use your data.
• Right to data portability: receive your data in a structured, machine-readable format.
• Right to withdraw consent: at any time, where processing is based on consent.
• Right to object: object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at ramirezadventuresandrentals@gmail.com. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
10. International Transfers
Ramirez Adventures & Rentals operates from Honduras. If you are accessing our website from outside Honduras, please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your country of residence.
11. Third-Party Links & Social Media
Our website may contain links to third-party platforms such as Facebook (https://www.facebook.com/profile.php?id=100094749759165) and Instagram (@ramirezadventuress). These platforms have their own privacy policies. We encourage you to review their policies before interacting with them.
12. Children’s Privacy
Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on our website with the date of the most recent revision. We encourage you to review this policy periodically.
14. Contact Us
For any privacy-related questions, requests, or concerns:
Ramirez Adventures & Rentals
Email: ramirezadventuresandrentals@gmail.com
Phone: +1 888-702-5508
Website: www.ramirezadventures.com
Location: Roatán Island, Honduras